Digital Transformation in Supply chain

 


Digital Transformation in Supply Chain Management

“You can’t manage what you don’t measure” is often attributed to the great Peter Drucker. With the advent of digital technologies in recent years, we would add “you can’t measure what you can’t see.”

 

Digital Transformation in the Supply Chain – especially for manufacturers – can enable transparency and insight in the “upstream” (raw materials, sourcing) and “downstream” (distribution, logistics, delivery, service) of your company’s supply chain, all the way to – and through – customer receipt, acceptance, and use, in many cases.

Why is that so important?

1. Increased transparency (and knowledge)reduces the need for excessive inventories, lead times, and the working capital associated with them.

 

2. Increased collaboration (where, when, and how it makes strategic sense for your business) drivesincreased value, revenues, and customer satisfaction by allowing supply chain partners to contribute their unique value to customers’ needs.

 

3. Effective tracking – from order through delivery – frees your customer service and sales people to focus on value-adding insights and services beyond what customers can do for themselves.

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